FAQ

📦 Shipping

How long does shipping take?
We prepare and ship orders as quickly as possible. Once your package has been dispatched, you will receive an email with a tracking number to follow your delivery.

💳 Payment

What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, Amex) as well as PayPal and other secure payment options.

🔄 Returns & Refunds

Are returns free?
Yes! At Oxary, returns are free of charge to ensure a risk-free shopping experience. You have 14 days to send an item back.

📩 Customer Support

How can I contact you?
You can reach us at contact@oxary.co or via our contact form. We usually reply within 24h.